Please read this Privacy Statement, which sets out our Privacy Policy. The Privacy Policy sets out the terms which govern the collection, retention and storage of your personal information which we receive when you use  services.
Please note that by disclosing your personal information to us, you consent to the terms of this Privacy Statement. If you do not agree with any aspect of the Terms & Conditions or the Privacy Policy of the please do not use the services provided by this website.
If you have any requests concerning your personal information or any queries with regard to these practices, please notify us by using our feedback form situated in the Contact Us page. takes the privacy of its users very seriously and it is committed to ensure them that their information will be used properly in compliance with all the regulations set by the Data Protection Act 1998 (“Act”).

What kind of information we may collect:

Please note that there is no collection of any personal information from our users when they simply visit the ServiceContacts.Co. However, if you decide to contact with us by filling out our feedback form on the Contact us page your name, email address and any message you leave for us. Hovewer, when you use our Call Forwarding service (i.e. when you call one of our 0844 numbers) we may collect the following information:

  • The number you called
  • The date and time you called
  • The duration of the call
  • The Callers CLI ( or Calling Line Identity ) which is the number you called from , unless you withhold this number
  • Any information that you provide if you call our Customer Service number and leave a message

Additional Services and Information Collected may provide its services by any of the following means:

  • Telephone
  • Internet
  • SMS

We may use your information to send you a promotional messages. In case you want to opt out of any services, please contact us by filling a form which is situated on’s Contact Us page.

How we may share Your Information

We may pass you information to third parties if we consider the services they are offering might be relevant to you. You can opt out to any promotional services by filling out the form situated on our Contact Us page. Also your information may be provided to a third party company if we are selling one or more of our business.

We will release your information if we are required to do so for legal and / or regulatory purposes or as part of legal proceedings.

We will release your information if we are instructed to do so by the Police.

We may share your information with other associated companies within our group.

How we may use Your Information

We require this information to provide you with a better service and in particular for the following reasons:

To contact you ( or any person referred to by you ) to respond to any requests, complaints or enquiries received from you.

For internal record keeping and updating.

To improve our Website, based on any feedback we receive from Customers.

To provide, and improve our Customer Service.

For Audit purposes.

To carry out Customer satisfaction surveys.

To prevent or detect fraud.

To notify you about any changes to our service.

We may contact you by free SMS Messages to inform you of any other services we can provide. If you do not wish to receive such messages you can opt-out and your details will be removed from our database by filling out the Contact Us situated on

To enable 3rd parties to carry out any of the above purposes on our behalf.


ContactServices.Co is committed to ensuring that your information is kept securely. In order to safeguard your information we have put in place robust physical, electronic and managerial procedures to secure the information we hold.


A cookie is a small file which asks permission to be put on the hard drive of your Computer. If you agree the file is added and will then track and analyse traffic to various websites and let you know when you visit a particular site. They allow various web applications to respond to you as an individual. It is like a personal record of your activity on those sites, by collecting and remembering information about your preferences.

We can use traffic log cookies to establish which pages are being visited. This helps us to analyse data about webpage traffic and in turn improve our website in order to tailor it to the needs of our Customers.

Overall cookies can help us provide you with a better service and website by enabling us to monitor which pages are popular and which are not. Once we have used this information for such statistical purposes we remove the data from our system. Cookies do not give us access to your Computer or any other information about you. You can accept or decline cookies. However if you do decline them, then you may be prevented from using that website.

Links to other Websites

Our website may contain links to other websites. If you do use these links to leave our site you should be aware that we do not have any control over these other websites. Therefore we can no longer be responsible for the protection and privacy of any information which you share whilst visiting those sites. Consequently these sites are not governed by this Privacy Policy. We would suggest you exercise caution and check the Privacy Policy of any other sites you visit.

Your acceptance of these terms

By using this site you are accepting the terms of this Privacy Policy. If you do not agree to these terms, please do not use the site. We reserve the right to change this Policy as required, but by continuing to use this site following any changes, will be deemed to be your acceptance of these terms and any such changes.